Great Plains Accounting Support – overview for IT specialist

1. No Techknowledge database for customers. In the case of Great Plains or Great Plains Dynamics/eEnterprise – customer can do self-support. You need to login to Customer Source and open techknowledge database and try to get your problem found there with the solution. Great Plains Accounting techknowledge database is not available for former GPA customer – you should call to your Microsoft Business Solutions Partner to have them access to proprietary information.
   

2. Old Hardware. Great Plains Accounting typical system sits on Windows NT 4.0 (sometimes on Windows NT 3.5 or Novell). It was probably installed 5 or more years ago and sits in the very old computer hardware. You...
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